CUSTOMER CARE

Customer Care

At King Neptune Pool Service, we pride ourselves on providing outstanding service. We achieve this by tailoring our service to meet our customers specific needs, being proactive with regard to maintenance and repairs, and responding quickly when issues arise.

We are committed to acting with integrity and honesty at all times, while delivering a high level quality of work.

Testimonials

  • “Great personal service. Bought a house with a pool and didn’t know a thing, Chris taught us and has always been above board. Using another company for warranty repair showed me how honest King Neptune is. I was concerned since KN didn’t advise us to have our heater serviced or replaced to save money like the other repair company suggested. After speaking to Chris I discovered that the cost of the service was 1/3 of what a new heater would cost and the energy savings wouldn’t pay for itself until after 10 years. He also backs up his work – installed new salt system which didn’t work replaced and reworked no hassles…” – Yelp Review

    Wendy J.Playa del Rey, CA
  • “6 tiles had come loose and fallen at the bottom of my pool. I called King Neptune Pool and was greeted very cordially. They gave me a very fair estimate and set up to do the work a few days later.”

    Jerome Westchester
  • “Chris helped us get an old spa up and running. He added a new timer and reattached the gas line. His contacts helped us get an old spa heater up and running.”

    LetiaCulver City
  • “They respond well to phone calls and show up on a regular basis, pleasant to be around. And helpful.” – Angie’s List Review

    J.H.
  • “It was all I could have expected and so much more. Their response was fast and they had someone here the very next day to service the pool. I thought I was happy with my other pool service but Neptune WAS SO MUCH BETTER. My pool is crystal clear and I do like my service person, Eric. I found Chris a delight to deal with. Although I’ve only had Neptune for approximately 2 weeks I would recommend them to my best friend. THANK YOU. I did love your service as well. All three companies did contact me and I’m happy I chose Neptune.” – Service Magic Review

    Judy Stolman
  • “They have been with me for years. They are very reliable and professional.” – Service Magic Review

    Bud W.

20 Years of Experience

Experience is important when selecting your pool service company. Our knowledgeable and experienced team can help with regular pool service or new equipment installation. Trust our team to keep your pool sparkling.
angies list award 2010
angies list award 2011
angies list award 2012
angies list award 2014